Intelligent Search & Content Indexingfor Government
Build powerful search capabilities with advanced filters, synonyms, and intelligent content indexing. Help citizens find government information quickly and accurately.
What You Get
Fast and accessible search with measurable results for citizens and officials
Fast Queries
Targeting <= 200 ms p95 and stable responses even during peaks
WCAG 2.2 AA Accessibility
Keyboard navigation, aria-live result count announcements, readable match highlighting
Relevance
Language processing for CZ/SK (diacritics, inflection, typo tolerance), boosts and field weights
Smart Suggestions
Auto-complete, 'Did you mean: ...', synonym dictionaries and related queries
Document Indexing
PDF/Office with text extraction (OCR), metadata, versions and access rights
Citizens find information on the first try
Advanced Search Features
Comprehensive search capabilities for government websites and document management systems
Full-text Search
Search across all content types - documents, pages, metadata with advanced indexing
Advanced Filters
Multi-level filtering by categories, dates, document types, departments
Diacritic Support
Search works with or without accents - 'Brno' finds 'Brno' and vice versa
Typo Tolerance
Intelligent error correction and fuzzy matching for better user experience
Result Boosting
Prioritize important content - official documents, recent updates, popular pages
Search Highlighting
Visual highlighting of search terms in results and document previews
Smart Suggestions
Auto-complete, search suggestions, and 'did you mean' functionality
Access Control
Role-based search results - users only see content they have permission to access
Multilingual Search
Search across multiple languages with language detection and cross-language matching
Additional Features
Data Sources & Integration
Connect and index content from multiple sources for comprehensive search coverage
CMS Content
Index all website content including pages, posts, media, and metadata
- Pages and articles with full content
- Media files with descriptions and tags
- Custom post types and fields
- Categories and taxonomies
- User-generated content and comments
Document Library
Full-text search across all document formats with content extraction
- PDF documents with text extraction
- Office files (Word, Excel, PowerPoint)
- Archives and historical documents
- Forms and legal documents
Open Data
Integration with public data sources and government registers
- Government registers and databases
- Statistical data and reports
- Public datasets and APIs
External Systems
Connect with third-party systems and services for unified search
- ERP and CRM systems
- Document management systems
- External APIs and web services
Seamless Integration
Our search solution integrates with your existing technology stack using modern APIs and protocols
Technical Foundation
Modern technologies for fast and scalable search
Search Engine
Powerful search engines optimized for government use
Integration
Seamless integration with existing systems
Indexing Pipeline
Automated content processing and indexing
Operation Modes
Flexible index update options
Cache & Performance
Optimization for fast responses
Solution Architecture
Scalable and secure architecture built on modern technologies
Security
Performance
Scalability
Accessibility (WCAG 2.2 AA)
Search accessible to all users regardless of their abilities
Keyboard Navigation
Full support for keyboard-only navigation
- Focused elements with visual indicators
- Skip links for quick navigation
- Filter selection without focus traps
ARIA & Screen Readers
Optimization for assistive technologies
- aria-live result count announcements
- Descriptive labels for all elements
- Structured headings and landmarks
Visual Accessibility
High contrast and readability for all users
- Contrast according to WCAG AA standards
- Match highlighting without flashing
- Scalable fonts and elements
Alternative Formats
Various ways to access search results
- Result list as table
- Export to CSV format
- Text alternatives for graphics
Certified Accessibility
Verified compliance with international accessibility standards
Keyboard
Screen Reader
Visual
Security & GDPR
Full compliance with security standards and personal data protection
System Security
Protection against attacks and unauthorized access
- Rate-limit protection against abuse
- Data encryption in transit and at rest
- Regular security audits
- Penetration testing
GDPR Compliance
Full compliance with personal data protection regulation
- PII minimization - no sensitive field indexing
- Masking in snippets
- Query anonymization in logs
- Right to be forgotten
Privacy Protection
We respect user privacy during search
- Anonymous query tracking
- Controlled data retention
- Transparent privacy policy
Access Control
Role-based access to search results
- Filtering by user roles
- Private indexes separately
- Access audit trail
Certified Security
Our solution meets the highest security standards for public administration
Security
GDPR
Privacy
All sensitive data is protected according to the strictest security standards
Packages & Pricing
Flexible pricing packages based on scope and needs
Search Starter
Basic search for smaller websites
- Fulltext + filters for CMS content
- Basic relevance and language support
- UI components for frontend
- Basic dashboard and metrics
- Email support
Search + Docs
Advanced search with documents
- Everything from Starter package
- OCR/Office document extraction
- Synonyms and auto-complete
- 'Did-you-mean' functionality
- Advanced monitoring and alerts
- Phone support
- Quarterly optimization
Managed Search
Fully managed solution
- Everything from previous packages
- 24/7 monitoring and support
- Automatic reindexing
- Synonym and boost management
- Monthly reports and recommendations
- 99.9% uptime SLA
- Priority support
- Continuous optimization
Additional Services
Implementation Process
Five-step process from analysis to operation
Audit & Goals
Current state analysis and goal definition
- Query and persona analysis
- Baseline metrics (zero-results, CTR, latency)
- Project success definition
Index Design
Search solution architecture
- Field schema and weights
- Filters and security rules
- Integration with existing systems
Implementation
Development and deployment
- Indexing pipeline
- UI components and API
- Monitoring and analytics
Tuning & Optimization
Fine-tuning for optimal results
- A/B relevance testing
- Synonym and boost optimization
- UX testing with users
Operation & Maintenance
Long-term management and improvement
- Monitoring and regular reports
- Quarterly review and optimization
- Support and incident resolution
We Guarantee Success
Our process has high success rate due to systematic approach and experience
weeks
success rate
support
What We Deliver
Complete search solution ready for deployment
Relevance Design
Optimized result ranking for your needs
- Weights and boosts for different content types
- Synonym dictionaries for common terms
- 'Did-you-mean' rules for typos
- Relevance testing and tuning
Ready Indexes
Populated indexes for all content types
- CMS content with metadata
- Documents with text extraction
- Filter and facet configuration
UI Components
Ready components for frontend integration
- Search field with auto-complete
- Result list with filtering
- Pagination and sorting
- Mobile responsive design
- WCAG 2.2 AA accessible
OCR/Extractor
Pipeline for document processing
- Text extraction from PDF and Office
- OCR for image documents
- Extraction quality validation
Monitoring & Analytics
Dashboard for performance tracking
- Latency and error metrics
- CTR and zero-results analysis
- Alerts for critical states
Documentation & Runbook
Complete documentation for system management
- Reindexing guide
- Synonym and boost management
- Adding new content types
- Common problem troubleshooting
Delivery Schedule
Analysis and design
Index implementation
UI components
Testing and optimization
Proven Results & Performance
Measurable improvements in search effectiveness and user satisfaction
Performance Metrics
Average Search Response
Lightning-fast search results with optimized indexing and caching
Click-Through Rate
High relevance results lead to better user engagement
Zero Results Rate
Smart suggestions and typo tolerance minimize failed searches
Usage Impact Metrics
Search Success Rate
More users find what they're looking for on the first try
Average Time to Find Information
Faster information discovery saves citizen time
Document Discovery Rate
Better indexing reveals previously hidden content
Success Goals
Who Benefits from Advanced Search
Tailored search solutions for different government sectors and use cases
Government Portals
Comprehensive search across all government content and services
- Multi-site search across departments
- Service finder with smart filters
- Document library with full-text search
E-Services Platforms
Help citizens find the right forms, procedures, and information quickly
- Form and procedure search
- Step-by-step guidance finder
- FAQ and help content search
Government Organizations
Internal search for staff and knowledge management systems
- Internal document search
- Policy and procedure finder
- Staff directory and expertise search
Common Use Cases
Unified Search Experience
Single search box that covers all government content types and sources
Document Discovery
Find relevant documents, forms, and reports across all departments
Frequently Asked Questions
Common questions about government search implementation and capabilities
Ready to Improve Your Search?
Let's discuss how advanced search can transform your government website's user experience.